Please note that Desiderata Kitchen and our shipping provider do everything in our power to ensure your order is received fresh and on time. However, some things are out of our control and could possibly cause delays. That being said, DK is NOT responsible for orders that are delayed due to unforeseen circumstances from shipping provider. ALL orders are insured thru shipping provider and you will be provided with a tracking number once your order has been shipped. If you have any concerns, questions, or request, please feel free to contact us before placing your order.